Business Analysis Techniques for eliciting requirements

Previous assignments have required:

Rich pictures to sketch key concepts

• these get people on the same page, and
• assist in defining scope and objectives.

Interviews with stakeholders formal and informal

• cross section of representatives,
• focus on benefits, and
• identify critical success factors.

Workshop facilitation

• develop agreed agenda with the client,
• participant active participation in activities such as card sorting / prioritisation, and
• use of appropriate media to assist with presentation,

Storyboarding

• using specific examples helps connect the dots in the workflow,
• explains the client/user experience, and
• demonstrates achievement of objectives.

Surveying

• selectively used depending on target group and analysis quantification objective(s).

Peer review

• requesting peers to review documentation/artefacts prior to distribution.